Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.

1. Accountability

Pura Vida Spa…ahh! is responsible for the personal information under its control and has designated a Privacy Officer to be accountable for Pura Vida Spa…ahh! compliance with federal privacy legislation (PIPEDA). Each employee, director and officer of Pura Vida Spa…ahh! is responsible for the Personal Information under his or her possession or custody, including information that has been transferred to a third party agent for processing.

2. Identifying Purpose

Pura Vida Spa…ahh! will only collect, use, disclose and retain personal information for the following purposes:

• to meet legal and financial audit requirements, or
• to establish and maintain responsible commercial relations with customers - for example, customer surveys or advising customers on leasing, billing and payment options that provide better value.

3. Consent

Pura Vida Spa…ahh! will not collect, use or disclose to a third party your personal information without your consent except where: such information is required to be disclosed for billing and/or collections of past due accounts such information is required to be disclosed for customer surveys or advising customers on leasing, billing and payment options that provide better value.

4. Limiting Collection

Pura Vida Spa…ahh! shall limit the collection of personal information to that which is necessary for the purposes identified and shall collect the information by fair and lawful means. The type of information usually collected and maintained in a customer file may include:

• name
• mailing address
• e-mail address
• telephone number
• transaction history

5. Limiting Use, Disclosure & Retention

Pura Vida Spa…ahh! does not trade or sell its customers personal information to any businesses nor use this information.

6. Accuracy

We encourage you to review and confirm the accuracy of all personal information provided to us. If you find errors or if changes are required to this information, we urge you to immediately contact Pura Vida Spa…ahh! as listed at the end of this policy guide. We will make the appropriate changes and update your records accordingly.

7. Safeguards

Pura Vida Spa…ahh! protects all personal information regardless of the format in which it is held. The methods of protection include: Physical measures – such as locked filing cabinets and restricted access to cabinets and offices Organizational measures – such as security clearances, verification and limited access on a “need to know” basis Technological measures – such as the use of passwords and encryption

8. Openness

Pura Vida Spa…ahh! will make readily available to its customers specific information about its policy and guidelines relating to the company’s management of personal information.

9. Individual Access

Pura Vida Spa…ahh! will give customer’s access to the personal information it retains within a reasonable time, upon written request with satisfactory identification.

10. Cookies

Our site uses cookies for internal reporting and to help keep track of your buying session. Cookies are a standard Internet technology that allows us to both store and retrieve login information on a user's system. Most browsers are set to accept cookies. You can set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Pura Vida Spa…ahh! site, such as the shopping cart area, may not function properly.

11. Privacy Policy Updates

If you have any questions, concerns, or problems regarding how Pura Vida Spa…ahh! protects the privacy of your personal information, please contact us.

Pura Vida Spa…ahh! may add, modify or remove portions of this policy when it is appropriate to do so.